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Level 1

4 points

i have a mid 2010 macbook pro and a new 2021 ipad pro the ipad is not recognize by itune

I have a mid 2010 MacBook Pro and a new 2021 iPad Pro the iPad is not recognize by iTunes on the MacBook pro

MacBook Pro 15″, macOS 10.13

Posted on Jul 18, 2021 9:29 AM

Top-ranking reply

Level 10

417,949 points

Posted on Jul 18, 2021 1:06 PM

See if this document helps:

'If your computer doesn't recognize your iPhone, iPad, or iPod'

If you are using iTunes make sure it is the absolute newest. Check for updates:

Update to the latest version of iTunes - https://support.apple.com/HT201352

A few users of High Sierra have reported needing to delete iTunes and reinstalling iTunes in order to get the latest version.

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