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User profile for user: DanSSD
DanSSD Author
User level: Level 1
4 points

Problem connecting iPad with iTunes

Good day! I have problems connecting my iPad to iTunes. I just recently bought a laptop and installed iTunes but it can't recognize my iPad.


iPad mini 4, iPadOS 13

Posted on Aug 24, 2020 12:37 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,596 points

Posted on Aug 24, 2020 12:56 AM

Follow these instructions:--> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If you get no help, contact Apple Support using this link:--> Get Support

Regards

Giulio

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,834 points

Aug 24, 2020 4:02 AM in response to DanSSD

From where did you obtain and install iTunes on your Windows 10 PC?


It is understood that iTunes sourced from the Microsoft App Store does not include the full complement of Apple device drivers - whereas iTunes for Windows download directly from Apple does include the full driver set.


I recommend that you reinstall iTunes on your PC using a copy of iTunes downloaded from Apple.

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Problem connecting iPad with iTunes

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