got a new iphone 11 and need to transfer over from my old phone.

jmmarti1 Said:

"got a new iphone 11 and need to transfer over from my old phone.: my old iphone is broken and i need to back up contacts/text/photos to my new phone."

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How is this "Broken"?

What exactly is occurring here? In what way is it "broken"? If you were to "unbreak" it, then it might be recoverable. So, either get a new screen, or troubleshooting the power. If it is not powering up, refer to the following:

Troubleshooting iPhone Charge:

Refer tot hese links:

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support

If the old phone is broken and you did not backup before it was broken, you cannot back it up now. The only thing you can do is restore your last backup of the old phone to the new one. If you contacts were in iCloud, you can turn them on for the new phone when you log into iCloud.