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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I've been having many issues trying to open my second-hand bought iPhone 11 recently switched from a previous generation of iPhone. It is stuck on activation lock, as the previous owner has not turned it off, and is no longer in reach. Must I buy another phone? It has basically become unusable in such a case, which is a waste of time and money if I cannot get it to function properly. Please advise.
iPhone 11 Pro
tzipporahfaith wrote:
Hi,
I've been having many issues trying to open my second-hand bought iPhone 11 recently switched from a previous generation of iPhone. It is stuck on activation lock, as the previous owner has not turned it off, and is no longer in reach. Must I buy another phone? It has basically become unusable in such a case, which is a waste of time and money if I cannot get it to function properly. Please advise.
Yes that phone is useless to you. There is no way to remove the activation lock without the previous owners information
read here Activation Lock for iPhone, iPad, and iPod touch - Apple Support .
tzipporahfaith wrote:
Hi,
I've been having many issues trying to open my second-hand bought iPhone 11 recently switched from a previous generation of iPhone. It is stuck on activation lock, as the previous owner has not turned it off, and is no longer in reach. Must I buy another phone? It has basically become unusable in such a case, which is a waste of time and money if I cannot get it to function properly. Please advise.
Yes that phone is useless to you. There is no way to remove the activation lock without the previous owners information
read here Activation Lock for iPhone, iPad, and iPod touch - Apple Support .
iCloud Activation Lock
