You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 udate and restore

I have been updating the software on the iPhone via MacBook running Big Sur 11.4 and the phone keeps downloading the update and never gets to finish.


I am on day 6 of this constantly plugged in phone and nothing seems to work. Anyone with similar experience and a solution?!

iPhone 7, iOS 14

Posted on Jul 11, 2021 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2021 1:43 AM

Connect iPhone to Mac


Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...


If you are experiencing an issue not listed here, contact support

1 reply
Question marked as Top-ranking reply

iPhone 7 udate and restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.