macbook air will not start

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Level 1

6 points

My macbook air 13" (mid 2012) will not start. It was working fine and suddenly yesterday would not power up.

I have it connected to mains supply and the battery is only 2 months old.

I have tried a few suggestions from the apple website but cannot get the macbook to start up.

Would be obliged if anyone can offer any suggestions to help fix the problem.

Thanks.

MacBook Air 13″, 10.15

Posted on Jul 8, 2021 01:41 AM

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Answer 1

Top-ranking reply

Level 10

100,081 points

If your Mac doesn't turn on

If your Mac doesn't seem to turn on after you press the power button, follow these steps.

Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. Follow these steps.

Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is turned on, this forces it to turn off.
If you see no change on your Mac, press and release the power button normally.
If your Mac now turns on but doesn't finish starting up, follow the steps for when your Mac doesn't start up all the way.
If your Mac still doesn't turn on, please contact Apple Support.

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