MacBook Air won’t start
My MacBook Air won’t boot up. I have tried holding the power button for 10 seconds and it still didn’t work. The charger is connected and plugged into the wall.
Any additional recommendations?
MacBook Air 13″, macOS 10.15
Question marked as
Hi,
If your MacBook Air has intel processor, resetting NVRAM as well as SMC could solve the issue.
Reset NVRAM or PRAM on your Mac - Apple Support
How to reset the SMC of your Mac - Apple Support
If they don't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your McBook Air.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector