Connecting to VPN
Hello, my Ipad pro is continually trying to connect to VPN when my home Wi-Fi is connected and working on my other devices. This is causing the Ipad to not have internet connection. What do you suggest?
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, my Ipad pro is continually trying to connect to VPN when my home Wi-Fi is connected and working on my other devices. This is causing the Ipad to not have internet connection. What do you suggest?
You presumably have a VPN App - or VPN profile - installed on the iPad that is configured to “auto connect” (sometimes known as “kill switch” or “connect on demand”).
To resolve the problem, you’ll need to identify and either remove or disable the VPN App or profile that is causing the issue.
If you have installed a VPN App, remove/delete it from your iPad. Otherwise, you’ll find the VPN profiles in iPad settings:
Settings > General > VPN or Settings > VPN
To remove a VPN profile, tap the associated “i” icon, then select Delete VPN
After removing the offending VPN App or VPN profile, a restart of the iPad may be necessary:
You presumably have a VPN App - or VPN profile - installed on the iPad that is configured to “auto connect” (sometimes known as “kill switch” or “connect on demand”).
To resolve the problem, you’ll need to identify and either remove or disable the VPN App or profile that is causing the issue.
If you have installed a VPN App, remove/delete it from your iPad. Otherwise, you’ll find the VPN profiles in iPad settings:
Settings > General > VPN or Settings > VPN
To remove a VPN profile, tap the associated “i” icon, then select Delete VPN
After removing the offending VPN App or VPN profile, a restart of the iPad may be necessary:
Connecting to VPN