You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does it say that I’m not connected to the internet while I’m trying to update even though I’m connected

Posted on Jun 28, 2021 8:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 8:55 AM

Turn off lower power mode, turn off automatic updates, reboot your router, restart your phone, plug into to charge again and then try to update the software again.

2 replies

Why does it say that I’m not connected to the internet while I’m trying to update even though I’m connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.