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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I want to change my country. I couldn’t change it by myself because I have credit of 0,05€ and the change was not possible. I moved from the Netherlands to Germany and want to change the country so I can use it in the App Store. Can you help me with this?
Sincerely,
Nursevil
iPhone 11, iOS 14
Then call iTunes Support and ask them to remove the balance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
Then call iTunes Support and ask them to remove the balance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
Buy an item more expensive than your balance and use a different payment method to pay the excess amount; if you can't do this, ask the iTunes Store staff to zero it.
(200706)
To zero your iTunes balance:
I can't buy an app from the App Store. I can't enter my Germany phone number for mobile payment. Also, the credit card I use here cannot be changed as a payment method. Using Paypal also gives an error.
Country change
