You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update My mac to Catalina version.

Hi there, I wanna ask a question. I have a Macbook pro-17inch 2011, with macOS 10.12 "sierra" version. So can I update my Mac to the 10.15 "Catalina" version without any problems or any issues?

Posted on Jun 25, 2021 12:12 AM

Reply
2 replies

Jun 25, 2021 1:07 AM in response to Majid_25

Any mac from 2011 cannot upgrade to macOS Catalina, you can upgrade to macOS High Sierra.

Open Safari and click on the link below.

How to get old versions of macOS – Apple Support

Go to the Download OS section and click on macOS High Sierra.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS High Sierra.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

Update My mac to Catalina version.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.