We don’t have sufficient inforation to reset your security questions.

Hi alisivv,

We see you're trying to reset your security questions, but are unable to do so. We can help with providing some helpful info on that.

If you're able to access a device that has been used with the same Apple ID before, you may be able to enroll the device in two-factor authentication instead. Details on what this is, how it works, and how to enable it can be found here: Two-factor authentication for Apple ID

If you're unable to access a device that the Apple ID has been used with, or don't want to use two-factor, then you may try to reset the again using a trusted private internet connection, or attempt further to recall the answers to the security questions.

Take care.

If you attempt to fill up incorrect answers for security questions multiple times , server will assume a phishy attempt and the account will be locked .

Convert the secondary authentication account in to 2FA .

See the articles Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support