You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring my i|Phone from a backup

I erased my iPhone and wish to restore it now from a recent backup.

The phone is connected to my PC and recognised by iTunes.

iTunes has my backup available.

When I try and do the restore, iTunes says that my password is incorrect. I know for sure that I am using the correct Apple ID password.

iPhone 6s, iOS 14

Posted on Jun 17, 2021 2:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2021 6:10 PM

Did you encrypt the backup?


Backups - encrypted backups in iTunes.     

1 reply

Restoring my i|Phone from a backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.