Hiya, I’ve recently discovered a problem with my iPad. It won’t let me open my documents on pages and I’m not sure how to authenticate myself on pages to access my documents. Does anyone have a solution to this problem as I’ve lost all my work that I need?
iPad Air 2, iPadOS 13
Hello joshweeks1234,
Thanks for posting in Apple Support Communities!
We see that you are being prompted that you cannot open your Pages files due to needing to authenticate.
We’d be happy to help you!
Are you signed in to the same Apple ID for iCloud Drive?
You can go through the steps in Set up iCloud Drive to verify that.
Take care.
‘You need to authenticate before accessing this item’
