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jung210 Author

Level 1

4 points

my macbook pro will not download macOS Big Sur

I have a macbook pro with the macOS mojave. when i try to update to the new os, I get the network connection was lost warning. my internet is working though.

MacBook Pro 13″, macOS 10.13

Posted on Jun 15, 2021 8:13 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,730 points

Posted on Jun 15, 2021 8:29 AM

jung210 wrote:

I have a macbook pro with the macOS mojave. when i try to update to the new os, I get the network connection was lost warning. my internet is working though.

Do you qualify with all the tech specs?

How to upgrade to macOS Big Sur w/tech specs

https://support.apple.com/en-ca/HT201475

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683

verify you are using the Safari browser to download/initiate the macOS links.

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my macbook pro will not download macOS Big Sur

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