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Level 1

4 points

Backup password

While backing up my data on iTunes for a later date I forgot the backup password and have no way to retrieve my photos or videos

iPhone XR, iOS 14

Posted on Jun 8, 2021 8:59 AM

Top-ranking reply

Level 10

80,412 points

Posted on Jun 8, 2021 9:09 AM

Sorry but without the backup password, there is no way to restore that backup. There is no way to reset an encrypted backup password.

Do you use a Mac? If so, have you checked your Keychain to see if it is stored there?

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