You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: HealthWalker
HealthWalker Author
User level: Level 1
6 points

Screen Broadcast - Not available when AirPlay. CarPlay. Restrictions or screen mirroring is active...

Hello,

When using screen mirroring on my iPad Pro (iPadOS 14.6) to project my display onto a projector, I also use the Microsoft Teams app to connect to a meeting and attempt to share my screen to the meeting partisipants. Unfortunantly I recevie the following error message when I attempt to do this:


I've tried other iPads, other AV systems to no sucess. I assume this is a limitation with the screen mirroring function on the iPad, as connecting to a projector using the physical AV adapter and cables, then sharing my screen via MS teams works fine.


Is there a way to remove the restrictions?


Thank you for your time.

iPad Pro, iPadOS 14

Posted on Jun 7, 2021 5:17 PM

Reply
Question marked as Top-ranking reply
User profile for user: chris_g1
chris_g1
User level: Community Specialist

Posted on Jun 8, 2021 12:35 PM

Hello HealthWalker.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues when attempting to use AirPlay with your iPad. Specifically, you're getting prompted an error message while using it with Microsoft Teams app. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.


For help with issues using AirPlay, it would be best to review the following resources below:


If AirPlay or screen mirroring isn’t working on your device - Apple Support

AirPlay system requirements - Apple Support


Also to confirm, is this issue only occurring when using Microsoft Teams app? If so, there might be a specific setting within the app that might require adjusting in order to work properly with AirPlay. If you're not sure if this specific app works with AirPlay features such as Screen Mirroring, you might want to reach out to the app developers for more information. Just in case, you can reach them by following the guidance in the resource below:


How to contact an app developer - Apple Support


We hope this information is useful. Best of luck.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: chris_g1
chris_g1
User level: Community Specialist

Jun 8, 2021 12:35 PM in response to HealthWalker

Hello HealthWalker.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues when attempting to use AirPlay with your iPad. Specifically, you're getting prompted an error message while using it with Microsoft Teams app. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.


For help with issues using AirPlay, it would be best to review the following resources below:


If AirPlay or screen mirroring isn’t working on your device - Apple Support

AirPlay system requirements - Apple Support


Also to confirm, is this issue only occurring when using Microsoft Teams app? If so, there might be a specific setting within the app that might require adjusting in order to work properly with AirPlay. If you're not sure if this specific app works with AirPlay features such as Screen Mirroring, you might want to reach out to the app developers for more information. Just in case, you can reach them by following the guidance in the resource below:


How to contact an app developer - Apple Support


We hope this information is useful. Best of luck.

Reply

Screen Broadcast - Not available when AirPlay. CarPlay. Restrictions or screen mirroring is active...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up