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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my sister in US gave me an IPhone 7, the problem is that when i inserted a 5g sim card we are using here in the Philippines, it says that the the sim card is from a carrier which is not supported by the activation server, and ask me to insert another sim card from a supported carrier or request that this iPhone be unlocked by the carrier. My problem is how to do that?
iPhone 7
they ask me to contact Apple for more information regarding this, but thank you for your reply, i really appreciate it... just want to ask how can my sister find who the phone is locked so she can ask it to be unlocked? but, before she send it to me, my sister told me that this phone is already unlocked, how come that the sim card i installed is not supported if it's unlocked?
Look in Settings, General. About and look for network or carrier lock or limitations further down.
American phones Have different wording
Repeat, Apple cannot help!
You need to find out from your sister who the phone is locked to and request them to unlock it. Your sister may need to request it. Apple cannot help by the way.
Thank you so much! My issue is already solved. Thanks for your help👍
sim not supported
