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Level 1

4 points

Why I can’t update software?

cannot update software

iPhone XS Max, iOS 14

Posted on May 29, 2021 11:12 PM

Top-ranking reply

Level 10

149,592 points

Posted on May 30, 2021 1:09 AM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
The iPhone can not be in Low Power mode
The battery state of charge must be above 50%
Your iPhone must have at least 6GB or more free storage space
Your iPhone cannot be connected through VPN
You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone

Axel F.

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