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Unlock your Mac with your Apple Watch is not working

Since last update(s), MacOS, WatchOS, iOS, the Unlock your Mac with your Apple Watch is not working


[Re-Titled by Moderator]

Posted on May 27, 2021 5:02 AM

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Question marked as Top-ranking reply

Posted on May 28, 2021 10:49 AM

Hi robertfromch,  




Thank you for reaching back out. When you restarted, did you restart both devices? If not, we would recommend following those steps again and restart both.



If you need further assistance with this after following those steps, you can Contact Apple for support and service - Apple Support



Best Regards.


5 replies
Question marked as Top-ranking reply

May 28, 2021 10:49 AM in response to robertfromch

Hi robertfromch,  




Thank you for reaching back out. When you restarted, did you restart both devices? If not, we would recommend following those steps again and restart both.



If you need further assistance with this after following those steps, you can Contact Apple for support and service - Apple Support



Best Regards.


May 28, 2021 7:57 AM in response to robertfromch

Hi robertfromch,   





Thank you for reaching out to Apple Support Communities. 


We see from your post that you are unable to unlock your Mac with your Apple Watch. We want to help.  Please look at this article that talks about how to  Unlock your Mac with your Apple Watch - Apple Support


Please look towards the bottom under the “Learn more” section for the steps to take. 


Reach back out with any questions. 

 


Best Wishes!

May 29, 2021 5:13 AM in response to Matthew.S81

@Matthew.S81: We're back to normal :-)


Steps:

1) disable "Use Apple Watch to unlock apps and your Mac:"

2) Shutdown MAC, iPhone and Apple Watch

3) Start MAC, iPhone and Apple Watch

4) enable "Use Apple Watch to unlock apps and your Mac:"

5) Log out and log back in (This was the most important step, as without this step, the unlock with the Apple Watch still did not work)

6) Test unlocking. Now this shoul work again. It did for me !


Many thanks for your help and suggestions.


Unlock your Mac with your Apple Watch is not working

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