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Black screen and will not restart

Why won’t my iMac 27” restart?

iMac 27″, macOS 10.14

Posted on May 21, 2021 3:09 PM

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Question marked as Top-ranking reply

Posted on May 21, 2021 5:04 PM

first, start here: If your Mac doesn't turn on - Apple Support

and look here: If your Mac starts up to a blank screen - Apple Support

then look here: If your Mac doesn't start up all the way - Apple Support

if none of those pages help, please describe in detail what is happening when you try to start your mac. the more details the better.

1 reply
Question marked as Top-ranking reply

May 21, 2021 5:04 PM in response to Apple_Help911

first, start here: If your Mac doesn't turn on - Apple Support

and look here: If your Mac starts up to a blank screen - Apple Support

then look here: If your Mac doesn't start up all the way - Apple Support

if none of those pages help, please describe in detail what is happening when you try to start your mac. the more details the better.

Black screen and will not restart

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