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My iPad is barely keeping charge

my iPad on the charger and the percentage is going down on the charger


iPad, iPadOS 14

Posted on May 12, 2021 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2021 3:22 PM

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

2 replies
Question marked as Top-ranking reply

May 12, 2021 3:22 PM in response to Keke11Ma

Start here:

If your iPad won't charge – Apple Support

Charge and monitor the iPad battery - Apple Support


As described your battery may require replacement. Assuming that the iPad remains functional, you would be well advised to directly contact Apple Support - and request a remote battery test. The result of the test may better inform your next steps.


You will find the Contact Support link at top-right of this page. Alternatively, you can open a support case using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


As a further alternative, you might visit the Genius Bar at your local Apple Store - where the technicians will be able to test and assess you iPad.

May 12, 2021 12:40 PM in response to Keke11Ma

Make an appointment at the nearest Apple location to have your iPad evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

https://www.apple.com/retail/geniusbar/


Or use the Support app installed on your iPad to start the process.

Apple may be able run some remote diagnostics to help with the problem.

My iPad is barely keeping charge

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