You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't unluck my iphone

I bought a new phone but the old icloud is still logged in there and i can't log it out

Posted on May 6, 2021 8:06 AM

Top-ranking reply

Level 10

204,028 points

Posted on May 6, 2021 8:11 AM

So you bought a used iPhone and the original owner did not sign out of their iCloud account... right?

Return it and get a refund. Only the owner of the account used to lock it can remove the activation lock. You can't bypass it.

View in context

Similar questions