You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad won’t turn on

The past few weeks my iPad has been restarting itself. Now it won’t turn on. I’ve tried the force restart and also plugging it in but it still won’t turn on. Any suggestions?

iPad Air, iOS 12

Posted on May 2, 2021 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2021 7:44 AM

If you tried, to no avail, the steps provided in this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support , it might be a hardware (battery?) problem, but we cannot diagnose that issue remotely, sorry.

Make an appointment and have your device inspected at an Apple Store or Authorized Service Provider among the following list:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 2, 2021 7:44 AM in response to denice281

If you tried, to no avail, the steps provided in this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support , it might be a hardware (battery?) problem, but we cannot diagnose that issue remotely, sorry.

Make an appointment and have your device inspected at an Apple Store or Authorized Service Provider among the following list:--> Apple – Location Selector

Regards

Giulio

iPad won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.