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Ipad won’t update

Why won’t my iPad mini 4 update beyond version 13.7

iPad mini 4, iPadOS 13

Posted on Apr 24, 2021 10:34 AM

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Question marked as Top-ranking reply

Posted on Apr 24, 2021 12:15 PM

You 2015 iPad Mini 4 is too far behind in iPadOS upgrades/updates.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that 2015 iPad Mini 4 model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 14.4.2.


Best of Luck to You!


2 replies
Question marked as Top-ranking reply

Apr 24, 2021 12:15 PM in response to Kiki511

You 2015 iPad Mini 4 is too far behind in iPadOS upgrades/updates.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that 2015 iPad Mini 4 model, using the iTunes Software Update feature, to its current, maximum iOS of iOS 14.4.2.


Best of Luck to You!


Apr 24, 2021 4:51 PM in response to Kiki511

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


Ipad won’t update

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