DStoddart Author

Level 1

4 points

I can't log into Itunes

I'm logged in Apple ID but I can't log into Itunes & Apple Store.

This problem is in an IPhone 6

iPhone 6, iOS 12

Posted on Apr 23, 2021 3:08 PM

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Community+ 2025

Level 10

145,067 points

Posted on Apr 23, 2021 3:23 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Top-ranking reply

Community+ 2025

Level 10

145,067 points

Apr 23, 2021 3:23 PM in response to DStoddart

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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I can't log into Itunes

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