Cannot retrieve email on my phone

when I try to retrieve mail on my phone I get an account error message ... no password provided for aol. There was no reason for this to begin as I did not change or delete my aol password. After several frustrating days of dealing with this, I finally changed my aol password, and tried to enter it and it still does not work. However it does work on my desk top.


iPhone XS Max, iOS 14

Posted on Apr 23, 2021 04:40 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2021 04:46 AM

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...


1 reply
Question marked as Top-ranking reply

Apr 23, 2021 04:46 AM in response to carlyn819

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...


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Cannot retrieve email on my phone

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