Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am billed twice a year for a subscription I cannot find in my purchase history and so cannot cancel. There is no family sharing on my Apple ID, how do I verify this strange biannual payment?

I am billed twice a year for a subscription I cannot find it in my purchase history associated with my Apple ID and so cannot cancel. There is no family sharing on my Apple ID so how do I verify this strange biannual payment?

iPad, iOS 10

Posted on Apr 17, 2021 10:42 AM

Reply
2 replies
Sort By: 

Apr 17, 2021 10:47 AM in response to Rosaline1024

Check your subscriptions.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Reply

I am billed twice a year for a subscription I cannot find in my purchase history and so cannot cancel. There is no family sharing on my Apple ID, how do I verify this strange biannual payment?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.