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apple pencil 2 not pairing

apple pencil 2 not pairing


Posted on Apr 12, 2021 6:39 PM

Reply
8 replies

Apr 13, 2021 2:45 AM in response to ucompinc

You have provided no details of your iPad.


As such, we must first consider compatibility. Here is the full compatibility list for Apple Pencil and iPad; ensure that you have an iPad that is compatible with the Apple Pencil - and the Pencil that you have:


Apple Pencil (2nd generation)

You can use Apple Pencil (2nd generation) with these iPad models: 

  • iPad Air (4th generation)
  • iPad Pro 12.9-inch (3rd generation) and later
  • iPad Pro 11-inch (1st generation) and later


Apple Pencil (1st generation)

You can use Apple Pencil (1st generation) with these iPad models:

  • iPad (8th generation)
  • iPad mini (5th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad Air (3rd generation)
  • iPad Pro 12.9-inch (1st or 2nd generation)
  • iPad Pro 10.5-inch
  • iPad Pro 9.7-inch


Not sure which iPad you have? Identify your iPad model.



Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge. The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as placing the pencil on a hot water radiator) prior to attempting charging can sometimes resurrect a Pencil battery. Whilst nobody should advocate external heating of any Li-ion battery (this being potentially very dangerous), gentle external heating of a tiny battery is unlikely to lead to catastrophic failure.


I hope this information and guidance proves to be helpful in resolving any difficulties.


Apr 13, 2021 5:16 AM in response to LotusPilot

Thanks so much for the advice of gently heating the pencil. I held my pencil above an open flame for about 1 minute and then attached it to the side of my ipad and it connected again showing me it was at 0%. Hopefully it will charge up in the next hour. Apple support couldn't even help me last night. Thanks for the great information!

apple pencil 2 not pairing

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