My iPhone is reminded as photo that “my Apple ID and phone number are used for iMessage and FaceTime on another new iPhone but I don’t have any new iPhone, how can I do?

iPhone 8 Plus, iOS 14

Posted on Apr 4, 2021 07:06 PM

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Eric Root

Level 10

685,125 points

Posted on Apr 4, 2021 07:22 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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3 replies

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Eric Root

Level 10

685,125 points

Apr 4, 2021 07:22 PM in response to Cherrygust

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.

Apple ID device list -Check to see where you‘re signed in.

Apple ID Password Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

Cherrygust Author

Level 1

8 points

Apr 4, 2021 07:39 PM in response to Eric Root

Thanks for prompt response.

Eric Root

Level 10

685,125 points

Apr 4, 2021 07:40 PM in response to Cherrygust

You are welcome.

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My iPhone is reminded as photo that “my Apple ID and phone number are used for iMessage and FaceTime on another new iPhone but I don’t have any new iPhone, how can I do?