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Apple Watch

I have a new phone, new apple ID and do not have access to my old apple ID, phone or phone number. My watch is set up with the old, so I need help trying to clear off my old apple ID information off of my watch. My watch is now on the set up screen and I need help getting it to the point of setting it up with a new apple ID.

Posted on Mar 30, 2021 8:28 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2021 8:45 AM

You can't pair 1 watch with 2 phones so you will have to remove the watch from your old phone first;

Request Online Activation Lock Removal.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Otherwise the watch will be of no use to you.

1 reply
Question marked as Top-ranking reply

Mar 30, 2021 8:45 AM in response to mmem214

You can't pair 1 watch with 2 phones so you will have to remove the watch from your old phone first;

Request Online Activation Lock Removal.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Otherwise the watch will be of no use to you.

Apple Watch

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