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Ever since I connected my MacBook Air to a wireless USB mouse and wireless Apple keyboard, it requires them after I login. In otherwords, I can use the MacBook Keyboard and touchpad to login, but then those are disabled after login.

Ever since I connected my MacBook Air to a wireless USB mouse and wireless Apple keyboard, it requires them after I login. In other words, I can use the MacBook Keyboard and touchpad to login, but then those are disabled after login forcing me to use the wireless keyboard and mouse. How do I stop that? Thank you.

MacBook Air

Posted on Mar 29, 2021 7:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 7:01 AM

Hi WolfVT,


Thank you for using the Apple Support Communities! We understand your MacBook keyboard and trackpad stop working after you initially log in, because your wireless keyboard and mouse connect once logged in. Let's see how we can help out here.


To confirm, if you disconnect the wireless keyboard and mouse from your MacBook and reboot, does your MacBook's keyboard and trackpad work without issue? In other words, when those wireless peripherals are unpaired, do things go back to working?


Do you experience the same behavior when you log into a different user on your MacBook? If you don't have another user set up, please set up a test account to try that out. Here’s how: Set up users, guests, and groups on Mac


If the issue happens in either user account, try resetting the SMC and NVRAM, then test again: How to reset the SMC of your Mac and Reset NVRAM or PRAM on your Mac 



Keep us posted. Regards.

3 replies
Question marked as Top-ranking reply

Mar 30, 2021 7:01 AM in response to WolfVT

Hi WolfVT,


Thank you for using the Apple Support Communities! We understand your MacBook keyboard and trackpad stop working after you initially log in, because your wireless keyboard and mouse connect once logged in. Let's see how we can help out here.


To confirm, if you disconnect the wireless keyboard and mouse from your MacBook and reboot, does your MacBook's keyboard and trackpad work without issue? In other words, when those wireless peripherals are unpaired, do things go back to working?


Do you experience the same behavior when you log into a different user on your MacBook? If you don't have another user set up, please set up a test account to try that out. Here’s how: Set up users, guests, and groups on Mac


If the issue happens in either user account, try resetting the SMC and NVRAM, then test again: How to reset the SMC of your Mac and Reset NVRAM or PRAM on your Mac 



Keep us posted. Regards.

Ever since I connected my MacBook Air to a wireless USB mouse and wireless Apple keyboard, it requires them after I login. In otherwords, I can use the MacBook Keyboard and touchpad to login, but then those are disabled after login.

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