no sound

when watching Apple TV the sound is on, then opening the KAYO app have picture but no sound

Posted on Mar 26, 2021 06:53 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 03:06 AM

if one has the appletv set to surround without having surround sound connected

then it will play normal for stereo material but with surround sound material it will only play front left and right where most audio would be playing out of a center speaker which would not exist, setting it to stereo should resolve that

1 reply
Question marked as Top-ranking reply

Mar 27, 2021 03:06 AM in response to Stevekayo

if one has the appletv set to surround without having surround sound connected

then it will play normal for stereo material but with surround sound material it will only play front left and right where most audio would be playing out of a center speaker which would not exist, setting it to stereo should resolve that

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.