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Sign in to iMessage and Facetime

I am not able to log into iMessage or Facetime on my daughters Macbook 2017 running 11.2.1. I get no error message, just get sent back to the login screen over and over for both. All other iCloud services seem to be running fine with her iCloud password. I went through the troubleshooting and this does not solve the problem? Does this have something to do with parental controls or screen time? I can not find any information on this.

Posted on Mar 20, 2021 9:22 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2021 4:14 PM

Hi sethfrankel,


Many others have reported the same problem:

Apple has a support page that may help,


If you can't sign in to your iMessage account or FaceTime,

https://support.apple.com/en-au/HT204408


(Resetting NVRAM has worked for some with that same issue)


Cheers

1 reply

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