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The serial number keep showing unavailable on my mac pro 2013 the reason and the solution please?
[Re-Titled by Moderator]
OAS94 wrote:
No, it hasn't
Not showing in "About this MAc..."
Showing unavailable only
Update your proof of purchase
Contact Apple Support to update your Apple device information.
https://support.apple.com/enech specs-us/HT202703
Correct the purchase date or expiration date for your ...
https://support.apple.com/en-lamr/HT202696
OAS94 wrote:
No, it hasn't
Sorry in both of them ("About this Mac" and "System information").
what should that supposed to mean?
I am unclear if you bought this Mac brand new, refurbished or used...(?)
Is your Mac still showing in your list of devices— the serial number should be present:
https://support.apple.com/my-support
You may have to take it in to have Apple flash the board in order to restore your serial number.
Call Apple as posted above and let them sort out your device info.
Well, now I am not sure. By far, the most common cause of a missing serial number in the situations you describe is an incompetent job of changing out the logic board.
Is the serial number on the case bottom?
Has the logic board been replaced?
Is the number not showing in "About this MAc...", System Information, or both?
About System Information on your Mac - Apple Support
No, it hasn't
Not showing in "About this MAc..."
Showing unavailable only
No, it hasn't
Sorry in both of them ("About this Mac" and "System information").
what should that supposed to mean?
YES, it has written on the case bottom.
I bought it brand new form apple store.
Yes, when I logged in mysupport, I found my serial number over there.
Serial number keeps showing unavailable
