My SIM card says not supported with my iphone

I just got the IPhone 11 Pro from a different store then my provider and the message I keep getting is that the SIM is not supported

iPhone 11 Pro, iOS 14

Posted on Mar 8, 2021 2:55 PM

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Posted on Mar 8, 2021 4:58 PM

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

6 replies
Question marked as Top-ranking reply

Mar 8, 2021 4:58 PM in response to kb1951

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

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My SIM card says not supported with my iphone

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