You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am trying to troubleshoot my 93 year old mother's ipad. I live 250 miles from her and need to access her ipad to see what is going on. Is there an app or method I can do so? At a minimum I need to see her screen but would like to take control of the ipad to correct the issues. I have read about TeamViewer but also see many scammers use the app and I don't want to put her through the burden of not sharing her information to bad people.
Thanks
elderlyhelper wrote:
I am trying to troubleshoot my 93 year old mother's ipad. I live 250 miles from her and need to access her ipad to see what is going on. Is there an app or method I can do so? At a minimum I need to see her screen but would like to take control of the ipad to correct the issues. I have read about TeamViewer but also see many scammers use the app and I don't want to put her through the burden of not sharing her information to bad people.
Thanks
No there is no app to do that.
elderlyhelper wrote:
I am trying to troubleshoot my 93 year old mother's ipad. I live 250 miles from her and need to access her ipad to see what is going on. Is there an app or method I can do so? At a minimum I need to see her screen but would like to take control of the ipad to correct the issues. I have read about TeamViewer but also see many scammers use the app and I don't want to put her through the burden of not sharing her information to bad people.
Thanks
No there is no app to do that.
Remote access/control of ipad
