You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: karli106
karli106 Author
User level: Level 1
4 points

Payment

How would you go about a refund as a game has glitched and used apple pay to buy almost $100 worth of stuff

iPhone XR, iOS 14

Posted on Mar 6, 2021 5:11 PM

Reply
Question marked as Top-ranking reply
User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,931 points

Posted on Mar 8, 2021 12:28 PM

  1. Go to reportaproblem.apple.com. 
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


View in context

Similar questions

2 replies
User profile for user: Dah•veed
Dah•veed
User level: Level 9
65,461 points

Mar 8, 2021 11:11 PM in response to karli106

Failing the above, contact Apple directly to get help resolving the issue.


Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

Reply

Payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up