Want to get my money back

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Level 1

8 points

Want to get my money back

Hello! I want to get my money back because they were withdrawn from my card by mistake. I haven't purchased any payments or subscriptions on apps, I don't know why this money were withdrawn. I can't take support from my counrty(Kazakhstan). What should I do?

Posted on Mar 4, 2021 12:40 AM

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Answer 1

askbarnabas

Level 10

104,142 points

Mar 4, 2021 04:27 PM in response to Armvn

Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.

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Answer 2

askbarnabas

Level 10

104,142 points

Mar 4, 2021 04:44 PM in response to Armvn

You may want to go here as well - If you see 'apple.com/bill' on your billing statement

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Answer 3

Armvn Author

Level 1

8 points

Apr 16, 2021 08:43 PM in response to askbarnabas

There are nothing in purchase history, so it doesnt work. No one from my family also got my card linked with their AppleID. How can I get support from Apple?

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Want to get my money back

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