Apple Music to Apple One Subscription Problems

I already subscribed to Apple Music, but on February 9, I signed up for Apple One. Today, I lost all access Apple Music. When I access my Subscription, it states my Apple Music , "Will be included in Apple One starting 3/9/21? How to I get my Apple Music back?

iPhone XR

Posted on Mar 2, 2021 8:11 AM

Reply
4 replies

Mar 2, 2021 12:05 PM in response to AMCKIE1973

It doesn't make sense to me but what was explained was Music (or any other previously subscribed service) would continue as it had and become a part of One once One was a "paid" service. I've looked all over the One page and there is nothing communicated to the effect. So, I had to resubscribe to Music and it will be a prorated refund once One is paid. Doesn't make sense to me but that's the way it works.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music to Apple One Subscription Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.