You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deateryup Author

Level 1

4 points

Reset

I have a 7 plus and I need to know how to completely remove a previous owners info. The factory reset in settings has already been done but the info is still there

Posted on Mar 2, 2021 3:10 AM

Top-ranking reply

V_J_R

Level 4

1,580 points

Posted on Mar 2, 2021 3:16 AM

contact previous owner and ask him to remove this phone from devices linked to his apple ID. it will remove info from phone and remove lock if previously activated

View in context

Reset

Similar questions