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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I need to reset my security questions because the answers are botched on Apple's servers. But when I try to change the security questions, Apple sends a confirmation request to a secondary email that no longer exists.
I can't log in to my account because the security questions are botched. But I can't change the security questions because the secondary email no longer exists.
Need to call them. Someone on their support staff needed to reset my account.
My frustration was that the support links kept sending me around in a circle and never brought me to a page with a phone number.
On another thread someone posted 1-800-275-2273.
Wait time was excellent, about 5 minutes. And they were able to get me out of this conundrum.
If you would post the solution, it might help someone else.
Can't reset my security questions
