You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, I wanna ask... I just restore my old iPhone 5 but they req for input Apple ID as activation lock, but I don't remember Apple ID was registered on that phone, what I've supposed to do?

Hello, I wanna ask... I just restore my old iPhone 5 but they required for input Apple ID as activation lock, but I don't remember Apple ID was registered on that phone, what I've supposed to do? I try to remove the password as well but not getting better

iPhone 5

Posted on Feb 24, 2021 8:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 8:53 PM

Use Apple's iForgot service, or contact their Account Security team, or if you're the iPhone's original owner, supply Apple with its purchase receipt and ask them to remove the lock.


(193004)

1 reply

Hello, I wanna ask... I just restore my old iPhone 5 but they req for input Apple ID as activation lock, but I don't remember Apple ID was registered on that phone, what I've supposed to do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.