You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help was given an iPad trying to set it up but it is saying no iCloud backups are compatible with this version of iOS 12.5.1 ipad

Having trouble setting up my ipad

iPad, iPadOS 14

Posted on Feb 24, 2021 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 7:43 PM

Hello marnie,


You cannot restore a backup to a device running an older iOS version than that used to make a backup. So if you have a backup from a newer iPad you cannot use its backup to restore to the older iPad unless you can upgrade the older iPad's iOS to match or exceed that of your newer iPad.

1 reply
Question marked as Top-ranking reply

Feb 24, 2021 7:43 PM in response to marnie88

Hello marnie,


You cannot restore a backup to a device running an older iOS version than that used to make a backup. So if you have a backup from a newer iPad you cannot use its backup to restore to the older iPad unless you can upgrade the older iPad's iOS to match or exceed that of your newer iPad.

Help was given an iPad trying to set it up but it is saying no iCloud backups are compatible with this version of iOS 12.5.1 ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.