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Level 1

4 points

phone won't restore or turn on

iPhone 6 plus won't restore and has a black home screen w a picture of plug to connect to itunes

iPhone 6 Plus, iOS 12

Posted on Feb 24, 2021 6:30 PM

Top-ranking reply

Level 10

103,846 points

Posted on Feb 25, 2021 5:05 AM

Hello,

You will need to connect it to your computer as indicated here:

If you are still having issues, see this:

Good luck.

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