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Reset IPad account

How to I reset my sons iPad if I don’t remember the iCloud email or password

Posted on Feb 21, 2021 7:20 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2021 7:27 PM

Hello YulieLac,


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Feb 21, 2021 7:27 PM in response to YulieLac

Hello YulieLac,


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169

Reset IPad account

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