You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple ID account was disabled and can't download anything

I can't download or update app, It shown "your account has been disabled in App store and iTune". So what's happen and What should I do?

Posted on Feb 16, 2021 9:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 10:06 AM

Hello subsidee,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."

1 reply
Question marked as Top-ranking reply

Feb 16, 2021 10:06 AM in response to subsidee

Hello subsidee,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."

My Apple ID account was disabled and can't download anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.