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i can’t download any apps

i can’t download any apps i put in my password and then it takes me to “manage payments” i try to remove the old credit card and it says “ unable to remove” “there is an active subscription on this account that requires at least one payment file” even though i don’t have a active subscription on anything

iPhone 12, iOS 14

Posted on Feb 4, 2021 2:15 PM

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Question marked as Top-ranking reply

Posted on Feb 5, 2021 12:29 AM

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


M1 Mac mini, macOS 11.2; Watch, series 5 GPS/cellular, watchOS 7.3; iPad Pro 2nd Gen, iPadOS 14.4; iPad Air 2, iPadOS 14.4; iPhone 12 Pro, iOS 14.4; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Feb 5, 2021 12:29 AM in response to justinewastaken

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


M1 Mac mini, macOS 11.2; Watch, series 5 GPS/cellular, watchOS 7.3; iPad Pro 2nd Gen, iPadOS 14.4; iPad Air 2, iPadOS 14.4; iPhone 12 Pro, iOS 14.4; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4 and Airport Express w/ Airplay 2

i can’t download any apps

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