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Apple Watch Order

Re Apple Watch


Yesterday, I ordered a new Apple Watch 6 series and an extra band. They both arrived today and I see now that the watch is 44mm (as ordered) and I did not notice yesterday the extra band was 40mm. Questions: 1)Will the 40mm band work on the 44mm case? 2)If not, how do I send the 40mm band back to get it replaced with a 44mm band?


Thanks,


Bruce


Posted on Jan 26, 2021 1:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2021 4:41 PM

The 40mm band will work only on 40mm or 38mm watches, it is not compatible with your 44mm watch. You need to arrange to get it exchanged to the 44mm version. You might need to return the 40mm band for refund and order the correct size as a new order (which is effectively the same outcome as a size exchange).


If you ordered direct (including online orders) from Apple there is a 14 day return period, see your sales documentation for details. If you made the purchase through a third party reseller their return policy may be different so you need to check the sales docs.

2 replies
Question marked as Top-ranking reply

Jan 26, 2021 4:41 PM in response to BruceTrumm

The 40mm band will work only on 40mm or 38mm watches, it is not compatible with your 44mm watch. You need to arrange to get it exchanged to the 44mm version. You might need to return the 40mm band for refund and order the correct size as a new order (which is effectively the same outcome as a size exchange).


If you ordered direct (including online orders) from Apple there is a 14 day return period, see your sales documentation for details. If you made the purchase through a third party reseller their return policy may be different so you need to check the sales docs.

Apple Watch Order

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