didn’t get refund money
what should I do if i got sent a email and it says I got a refund but I didn’t money back I spent 30 dollars by accident and I requested a refund yesterday but didn’t get my money
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what should I do if i got sent a email and it says I got a refund but I didn’t money back I spent 30 dollars by accident and I requested a refund yesterday but didn’t get my money
"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904
"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904
Please read what I wrote and the link I posted. You said this was yesterday so cannot expect to see the actual money so soon. Depending upon how you paid (which you did not say) you can expect it to take 2 days to 60 days before you see the money. In particular if you paid by credit card it has to work its way back through the system.
I know I got a email saying I got my refund and I went to check the website and it said I had my refund but never got my 30 dollars back
didn’t get refund money